The Social Security call center has an automated recording for each call informing the caller that their call may be recorded. There is no option for the caller to opt-out.
When speaking with a Social Security supervisor who was acting very inappropriately, a request was made by the caller to also record the call.
She claimed that "it is illegal to ever record a federal employee" even with their consent.
Is this true, or was she lying so that there would be no concrete evidence of her inappropriate conduct nor the inappropriate conduct of other representatives at the Social Security call centers?