Questions tagged [billing]

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Handling a disputed invoice: verbal quotation

If a professional services firm gives a verbal quote (in line with market rates) but then bills for services that, by an order of magnitude, exceed the original quote (and market rates) – what ...
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Am I obligated to pursue an invoice?

I recently had a contractor do some work on my house. I was not happy with them at all: They started later than promised, finished later than promised, did not update me on progress, literally ...