Questions tagged [email-marketing]

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146 views

Since cold emailing/SMS/phone is illegal, how am I still receiving a lot of marketing calls/emails/SMS

I live in Australia where privacy laws are considered quite stringent. Yet I keep receiving marketers calling me, emails (which somehow escape my SPAM) and sometimes SMS as well. Which begs a question,...
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0answers
93 views

Is my company legally required to remove an email from our mailing list that isn't on our mailing list?

Today a customer tried to unsubscribe from our mailing list. The email (anonymized) she entered into the unsubscribe box was x@domain.com. x@domain.com was not in our database, so the unsubscribe ...
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2answers
708 views

Is it illegal to pre-check the email opt-in option for an html form?

Email opt-in and opt-out for online registration forms is subject to GDPR compliance rules. However, I don't see any information out there about whether it is ok for an email opt-in checkbox to be pre-...
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250 views

Where is the line between transactional vs marketing emails with GDPR?

If a company that offers a product where the user logs in, such as a SAAS product, and they send emails with certain intentions, where is the line drawn between a transactional and a marketing email? ...