Questions tagged [gdpr]

Questions about the European Union General Data Protection Regulation (GDPR)

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4k views

Under the GDPR, should transaction data be deleted on account deletion or on user request?

Given the EU GDPR "right to be forgotten" when the user of an eCommerce website deletes their account, or requests, should the data related to their purchases be deleted? Or if the user can buy ...
3
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1answer
162 views

GDPR - does a unique device identifier count as personal data?

I'm planning to sell my software online. The payment process is handled by a reseller (FastSpring), so the personal data collected (like the buyer's name and e-Mail address) is never stored on my ...
3
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1answer
364 views

Is it legal for Blizzard to demand a copy of my government id before deleting my account?

I am trying to delete my Blizzard account, however they demand a copy of my government id before doing so. I've seen a somewhat related question about Twitter at How can I get Twitter to delete my ...
3
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1answer
93 views

A user has supplied personal information in an anonymous form. What is this information's status under GDPR?

I am implementing a user feedback function in an application for my employer. The feedback is anonymous, but users can enter any text in the form. If a user includes personal information (e.g. their ...
3
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2answers
421 views

Do default Apache logs violate the GDPR?

Joe is a completely novice Web developer who sets up an Apache server on its defaults, which include collection of log files which basically say "this specific file was requested by this specific IP ...
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2answers
128 views

Controller processor roles for a SAAS for schools

Assume the following situation: There is a cloud-software (SAAS) which is used by a school for basically three things: Edit: The SAAS was designed with children facilities in mind: Nurseries, ...
3
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1answer
127 views

In which jurisdictions outside the EU can the GDPR be enforced?

The GDPR is a law the EU passed requiring businesses, even foreign businesses, to protect the privacy of EU citizens. Now of course, the EU's jurisdiction is not global, but the EU does have treaties ...
3
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1answer
110 views

Are artificially generated personal data covered by the GDPR?

According to Article 2(1) GDPR: ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be ...
3
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1answer
925 views

Can usage of Google Analytics (without consent) be considered a legitimate interest?

According to another answer here explicit consent is not required for Google Analytics, however I'd like to know why, as I am not a lawyer and my own interpretation is that GA use cannot be a "...
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2answers
758 views

Does keeping an MD5 hash of user data violate GDPR?

If a user requests to have their data deleted, would we still be permitted to keep hashes of user data for later use, even after the original data has been deleted?
3
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1answer
652 views

GDPR: Are Anticheat Logs personal data?

We are running an online game server and use an automated system to detect cheaters. When a cheater gets banned a log will be saved containing the names of the algorithms that detected the cheater. We ...
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2answers
472 views

Is the GDPR applicable to data stored in human memory?

If data is stored in human memory, is the GDPR applicable? Say, an employee of a company remembers an email address of a client, their date of birth, or even what their face looks like, does the ...
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1answer
59 views

GDPR - Is having a PDF with fields to fill out classed as data?

I have a website which has a link to a PDF form which users can print out and fill in. I'm wondering if somewhere I need to a statement in my privacy policy which justifies this?
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1answer
591 views

User consent required under GDPR

I am having an Android app which uses certain Analytics services such as Google Analytics, Firebase etc. These services collect certain information from the user. For this reason I have drafted a ...
3
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1answer
155 views

Are online retailers breaking EU/US law by using user's log-in information to charge different prices without explicitly notifying them?

I am aware that in most places firms are generally allowed to price discriminate, i.e. offer different prices for the same product to different customers based on personal characteristics. For example,...
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1answer
30 views

Identity verification prior granting access to personal data [GDPR]

When receiving by E-Mail a Subject Access Request (SAR), which steps must be taken to ensure that the person requesting the SAR is the effective owner of the personal data?
3
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1answer
51 views

GDPR: Transfer (chapter V)

I am challenged to apply article 49 (derogations) for an international organisation, according to art.4 (26). Basically the attempt is to claim that when a user is entering data on some web ...
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2answers
65 views

GDPR - am I the processor if I don't host the website?

I work for a web development company and we are developing a web app for our client. The web app and database will be hosted on the client's server. Our involvement will just be to update the codebase ...
3
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1answer
72 views

Do I need user consent to respond to their email sent through my website's contact form?

I have a contact form on my website which collects the follow four fields: Full name, email address, subject, message. I'm not storing any of the data in a database or in cookies. When the user ...
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1answer
151 views

Is it legal to have a opt-out of marketing emails checkbox under GDPR?

As soon as GDPR came into effect I noticed all of the registration forms suddenly changed all of their e-mail marketing checkboxes (all of the "Send Newsletters", etc.) from the previous opt-out or by-...
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1answer
57 views

GDPR - How quick to honour unsubscribe?

Does GDPR or any other UK law specify the timeframe for removing someone from a mailing list? In our case the mailing list must be created up to 10 days before an automated email send over the ...
3
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1answer
211 views

GDPR and hotlinked images: are they allowed?

By opening this question, you have automatically sent some data to some random website on the internet, the website hosting the above picture. What data? This is the data that is usually sent: Your ...
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1answer
82 views

Private Website and copyright/GDPR

Similar questions have been asked before but I still could not find answers that made me understand it. I created a website and would like to know which laws affect me. The website does not have any ...
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1answer
193 views

Just how different is the legal situation in Germany under GDPR compared to previously with respect to running a website?

A frequent statement with respect to making German websites GDPR-compliant is that barely anything has changed in Germany with DSGVO (the German version of GDPR) and the previously applicable national ...
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1answer
91 views

GDPR and forums: “Lawfulness of processing” email addresses used only for providing the service

I run a small hobby message board that is entirely non-commercial. People need to provide an email address to register and use that for logging in. I do not use their email address for anything else (...
3
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1answer
244 views

Should email addresses be anonymized/pseudonymized under GDPR?

GDPR states recommendation to pseudonymise or even anonymise Personal Data. A lot — most of — web sites and services require email address on signup. Should, from the Data Controller's point of view, ...
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2answers
199 views

GDPR liability for Web Designer

I am a web designer that works with a range of clients on a project basis. I complete a project and then offer my services at any hourly rate for any other work required in the future. Do I have a ...
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1answer
289 views

What does 'Right to Erasure' actually cover?

According to GDPR, any person has 'Right to Erasure (Recital)' and have his/hers sensitive information deleted. Does that mean that an organization can keep all non-sensitive data for a user? For an ...
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1answer
345 views

GDPR vs. Credit Card Chargebacks

I work for a company where we take credit card payments for the services we provide. As per the Card Scheme rules, the cardholder can request a charge-back up to (in the case of Visa) 13 months after ...
3
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1answer
88 views

According to GDPR Article 30, do I maintain a continuous record or just a one-off?

Article 30 of the GDPR seems ambiguous to me, and I'd like some clarification. See: https://www.privacy-regulation.eu/en/30.htm It states that a data controller ...shall maintain a record of ...
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1answer
63 views

Cookie laws: Do I have to show a banner for technical cookies?

I am aware that technical cookies don't need consent, only marketing cookies need consent. However, if my site only uses functional cookies, do I still have to display a cookie banner that says what ...
3
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1answer
69 views

GDPR compliance for software that lets users store PII of other people

Most times you see GDPR it relates to the first party storing data about their users, customers, whatever. I'm a developer for some hosted software (SaaS if you will) that allows —as a very tangential ...
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1answer
79 views

How to fulfill the General Data Protection Regulation (GDPR) in science

Suppose, a scientist is planning to publish a paper that is about an algorithm which analyzes Wikipedia articles. I'm wondering, if the European General Data Protection Regulation would be relevant in ...
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2answers
2k views

What counts as material or non-material damage under the GDPR?

In Art. 82 GDPR: Right to compensation and liability it states: (1) Any person who has suffered material or non-material damage as a result of an infringement of this Regulation shall have the ...
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2answers
127 views

What provisions should I make regarding GDPR consent when users do not sign themselves up?

In my business, users are signed up by staff, according to user lists (name, email address only) provided by our clients. We track user interactions with our site in order to monitor usage and ...
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3answers
1k views

GDPR: Citizens with Dual Nationality?

Do the GDPR Regulations apply to processing data of a citizen who has dual nationality?
3
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1answer
58 views

What is my responsibility related to GDPR as a Freelance developer

I'm a Software Engineer, and I've just taken my first "side gig" job in hopes of becoming Freelance one day. I'm based in the UK. My Client told me exactly what they want, and i've built it. ...
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4answers
749 views

How often does a website have to ask for cookie consent?

I'm working on a website that requires cookie consent because of the GDPR. After the user agrees to storing cookies, the browser will store this data for 10 years. Using another browser, device, or ...
3
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1answer
75 views

Removing my personal data ex-employer (RGPD/GPDR ?)

I work and live in France. I worked for a company last year but I quit working there months ago. Since I left, they still have not have removed some data accessible on the internet, like my first name/...
3
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2answers
130 views

Whats the consumer's rights when an online account has been breached?

I have an online account with the Company "A". On that account my PayPal account is linked. A few days ago I received a text from my Bank that my bank account has been charged ( The amount was not ...
2
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1answer
252 views

Online Proctoring, Exams, and the GDPR?

Due to the coronavirus outbreak, my university has tentatively canceled all live forms of live education, including exams. Instead, they have decided to hold exams through an online proctoring ...
2
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1answer
898 views

Will storing hashed phone numbers violate GDPR?

I've read GDPR document from start to end, but I am still not sure about one thing. Let's say I have a system where I store phone numbers in hashed form (let's say bcrypt). Will this violate GDPR if ...
2
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3answers
128 views

What an employer can legally ask to monitor about user activity

I work for a Belgian company as systems engineer, and I'm asked by the HR department to give them logs of a specific user's activity. This is about a concern they have when it comes to this user's ...
2
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4answers
432 views

Is it possible to refuse offering service to GDPR-protected customers?

Let's say I have a service that asks registration details from the user and for some reason I, as a provider of that service, can't comply to GDPR and therefore want to refuse registration of new ...
2
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1answer
45 views

Is revision history (audit/change log) compliant with GDPR's right to rectification?

Assume, there's a model called CustomerDetails, which contains the following properties: ContactEmail - an email address for contacting purposes, ContactAddress - a postal address for contacting ...
2
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2answers
224 views

Company retained my card details after payment completed and suffered a breach. What are my options?

A mortgage broker company had a severe systems breach. A lot of information on their clients has been divulged due to the nature of mortgage applications. After the breach, when the company was ...
2
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2answers
57 views

Is accepting to receive emails as part of user terms legal in GDPR?

If I run a webshop selling DVDs, could I put in my user terms (that you have to accept to register) that I will be sending you emails about other movies on a regular interval. Would this qualify as ...
2
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1answer
41 views

GDPR/right of erasure and online marketplaces/payment platforms

I am in the early stages of designing an online marketplace platform for professional services. In the context of specifying what happens when a user hits the "delete account" button, I am considering ...
2
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2answers
98 views

GDPR: What is the legal situation on documenting cases of “Right to be forgotten” claims?

I wasnt able to find an explanation inside the GDPR whether a data privacy officer (or similar responsible) is allowed or required to document cases where individuals claimed the right to be forgotten....
2
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1answer
696 views

Accidentally used “to” instead of using “bcc” while sending out email [GDPR violation]

I, as the admin of a small mailing group, used "to" field instead of "bcc" while sending an email to 10 people. One out of the 10 emails turned out to wrong, and of a lawyer, who pointed out that we ...

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