Questions tagged [online]

Use when having online connectivity to the internet is an ESSENTIAL element to the question.

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Online purchase of a digital product locked away, are they legally required to provide the items?

I (European based) purchased multiple digital objects for an online game (US based) in 2014. In 2015, the account these objects were on was 'frozen'. (Reason stated at the time was cheating.) I quit ...
Summer's user avatar
  • 111
1 vote
2 answers
893 views

Is it legal to download subscription based content from a website for personal use?

Is it legal to copy data from a subscription based education site using http://ricks-apps.com/osx/sitesucker/ or https://www.httrack.com. This is to be able to study the material when internet is not ...
Uthman's user avatar
  • 151
1 vote
1 answer
86 views

Is it legal to publish others' private health data?

Suppose someone finds private health data about themselves online, identifying them by name and by specific family information. The person does not recall signing anything that gives anyone ...
Dan Staley's user avatar
1 vote
2 answers
120 views

How to prohibit "Discussion of Illegal Activity" -- but only the bad kind?

Online forums often have rules that say "Discussion of illegal activity" is prohibited. By this, they want to prevent users from using the forum from doing things like planning crimes, or (...
Shawn V. Wilson's user avatar
1 vote
1 answer
73 views

Price parity clause for marketplace

We are in the E-commerce business and there is a marketplace that we would like to sell our products on. They have in their contract a "price parity clause" meaning we have to give the ...
swimmer's user avatar
  • 51
1 vote
1 answer
100 views

Pulled off Amazon on a specious trademark claim

Selling products on Amazon, I've had a listing pulled over "trademark violation" for mentioning that an HVAC sets come with acme fittings and/or acme adapters. Is there any way that this ...
lly's user avatar
  • 338
1 vote
1 answer
2k views

Do the words "100% Money Back Guarantee" or "100% Satisfaction Guarantee" have any legal significance?

For example, say Acme Corp, a California Corporation, sells a free digital audio book on their website for $30 to Bob, who lives in New York. On Acme's web site, next to the payment button, they have ...
Alexanne Senger's user avatar
1 vote
1 answer
116 views

Tariffs for ordering goods from switzerland to Germany

I am a passionate Magic: The Gathering player and as is commonly known some of the older cards can have values of 100€ of euros. I am thinking about ordering such a card from switzerland for the price ...
Retrus's user avatar
  • 143
1 vote
3 answers
1k views

What to do if seller sends more than ordered?

I recently ordered one volume of sheet music online from a boutique publisher in The Netherlands that only accepts orders via email (I'm located in Sweden). My email clearly stated a single product ...
Colin 't Hart's user avatar
1 vote
1 answer
136 views

How does a company, with a multinational presence, establish the correct Jurisdiction to work within?

For the purpose of this question, let's assume an eCommerce company has the following profile: Registration Location: London; Distribution and Manufacturing: London; Domain Name: www.example.co....
Craig's user avatar
  • 161
1 vote
1 answer
80 views

Is it illegal to say online that a particular individual should be assaulted?

I'm on an online chat system for a game and one player said "Mr X needs to be stabbed in the throat" (actual name changed). The statement was accompanied by an image designed to give maximum offense. ...
CJ Dennis's user avatar
  • 363
1 vote
1 answer
193 views

Am I legally responsible for users misusing my service for cyberbullying? [closed]

Good evening from Germany, I the CEO of a start-up that offers a social network where people can anonymously upload posts (only texts) that users within five miles can see and up/downvote. It is ...
Whazzup's user avatar
  • 23
1 vote
0 answers
57 views

After we sign up online website for services, we give up our phone number and email address,legally what can the company do internally and exterally

During the pandemic time, fond myself signup a lot of food delivery services, where pretty much they all asks my phone, email and address. And some online services Now, I got call from people trying ...
user294265's user avatar
1 vote
0 answers
37 views

Is there any law in India that mandates address to be published for websites that do business, specially online transactions?

Is there any law that mandates that a physical address to be published for the operators of websites that do business, particularly online transactions? There are laws that mandate a physical address ...
Stackchampu's user avatar
1 vote
0 answers
162 views

Is there a law that prohibits one from creating an avatar that looks exactly like someone else?

Let's say I'm playing some video game like Second Life where players create an avatar in a virtual world. These games usually allow players to customize their avatar's appearance. Is there some law ...
Allure's user avatar
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1 vote
0 answers
79 views

Is there any legal principle supporting the refund of plane tickets sold to non-existent person?

The names below have been changed to protect the guilty. Suppose John Smith goes online to buy plane tickets for himself and his wife, Jane Maiden Smith. Due to human error and browser autocomplete, ...
Alex R's user avatar
  • 131
1 vote
2 answers
121 views

Is it legal to provide customer service only via social media (UK)

I bought an item from an online store in the UK and imported it to EU. The UK shop did not deduct taxes, and I had to pay the import fee + my own country's taxes (calculated on the price containing UK ...
Shopper's user avatar
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1 vote
0 answers
66 views

Is there any legal obligation to banks to offer only one "purpose" field in online banking systems?

I have used numerous online banking interfaces in Germany for money transfer between accounts. While they can be quite different in terms of features such as auto-completion, storage of reusable ...
F-H's user avatar
  • 111
1 vote
0 answers
43 views

Is it legal to use Disney World movies as educational material for online paid classes?

I have read on the Internet that certain educational enterprises are permitted to use video material in a legal way. I was wondering if the case of paid online classes would be one of them, either by ...
Lalo's user avatar
  • 111
1 vote
0 answers
47 views

Can you advertise against another product using domain names?

Suppose your competitor is about to release a product. Can you technically build a website with a domain name that includes their product name, such as www.get-productname.com www.better-than-...
JVon's user avatar
  • 111
1 vote
0 answers
433 views

Is it legal to track a scammer's IP address?

One of my contacts has messaged me asking for help about a scam. He was saying that one same person keeps harassing him with scam messages threatening to put some videos of him online if he doesn't ...
user8480414's user avatar
1 vote
1 answer
433 views

Can I compare my product to another brands similar product on my website?

I have a product that is better in some ways as the competitors product. To show my potential customer why it is better I would like to compare my product with the product of a competior so he can ...
KeBom's user avatar
  • 9
0 votes
1 answer
350 views

Can an Amazon Seller Make Me Pay for Items I didn't order but they mailed me for free

This is different from other question because I always leave 5-Star reviews I am one of few people who purchases clothing from this buyer (it is ladies ethnic clothes) Return label was included I ...
Marium's user avatar
  • 174
0 votes
3 answers
98 views

What are my obligations towards goods received with no payment request?

Follow up to this question. The goods were eventually delivered six weeks after I sent an order. This was four weeks after I was initially told they had been dispatched and I informed the company I ...
Darren's user avatar
  • 691
0 votes
2 answers
323 views

Do non-US companies have to pay US tax just because they have US customers?

I just came across some US tax forms for foreign entities like W-8BEN-E and 1040NR which made me ask this question. Suppose a company called Cool Stuff Ltd. runs some sort of online business serving ...
Greendrake's user avatar
  • 25.6k
0 votes
1 answer
126 views

What specific law is broken if the merchant continue to charge the customer's card after the customer disabled his account?

A customer used to have a VIP account with a California social media company that charges a monthly subscription fee. In July 2021, the customer disabled his account and terminated his VIP. No service ...
dodo's user avatar
  • 345
0 votes
2 answers
103 views

What rights go with a paid subscription?

When a platform has the right to kick you out as they deem fit, without any evidence why they did it, does that change if you have a paid? Because this is going on with me. I'm on a platform where you ...
Suzanne's user avatar
0 votes
1 answer
118 views

If there is more than 1 person harassing you online, are separate court orders required to identify each one?

If there is more than 1 email account harassing you online, do you need to obtain separate court orders to identify each one, or is one order sufficient? What if one of the accounts you’re naming is ...
Jane doe's user avatar
0 votes
2 answers
474 views

Does DMCA cover apps?

I'm planning on selling an app where users will be able to upload content, and other users will be able to see it. The content will not be available on a website. The content will be stored on my web ...
ispiro's user avatar
  • 321
0 votes
1 answer
86 views

Any obligation to return an accidental second payout?

According to the Federal Trade Commission (FTC), if you receive an item you did not order - it should be considered as a gift - and you are not obligated to pay for it - or return it. Question is, ...
KingsInnerSoul's user avatar
0 votes
1 answer
93 views

how to fair use another company's logo in personal blogs for review or tutorial purpose?

Here is my initial question about adding creator information on some "artwork" that also contains other companies' logos. How to properly add creator information when the art work is done ...
Maxfield's user avatar
  • 507
0 votes
2 answers
133 views

Is this an example of theft of service?

There is a website that offers each member one free video lesson (of the member's choice) per week. To get more video lessons per week, one needs to pay to upgrade his/her account to a premium account....
Zuriel's user avatar
  • 631
0 votes
1 answer
91 views

Passwords stolen from web portal

Recently a website which provides e-mail service, kind of like gmail, but a smaller Estonian version of it got breached. The hackers got access to my e-mail and therefore all the accounts I have ...
raouaoul's user avatar
  • 103
0 votes
2 answers
128 views

Privacy concerns regarding my data on a website

Recently, I signed up on this website. As soon as I registered, they sent me an activation email. After seeing the activation email, I was a little disturbed. The activation email consisted of the ...
kishlaya's user avatar
  • 119
0 votes
1 answer
229 views

Can a company receive a payment and never provide the paid service?

I was wondering a question about a situation I'm involved in. Prefacing that I live in Italy, where an European directive states that every customer in their territories must have legal rights to ...
bryanpedini's user avatar
0 votes
2 answers
67 views

Is sole proprietorship an option for online education app business?

I don't have much idea about business and legal stuffs. If a person wants to start his/her own online teaching business through his/her own app in the app store that involves real money transactions, ...
Samudra Ganguly's user avatar
0 votes
2 answers
584 views

Can I use a branded product name and/or product pictures in their retail packaging in my paid cooking video?

I'm making cooking videos of my own recipes for selling on line. In order to help viewers replicate my recipes exactly, I'd like to: Refer to brand-name ingredients in my video, e.g., "Great Value ...
Twin Civet's user avatar
0 votes
1 answer
99 views

Do Companies like Microsoft sue users for unpaid online services bills?

Let's say that I have subscribed for a monthly paid services using my credit card, and when the time of paying come the amount that I have as a credit doesn't cover that bill, and after months I ...
Pasta's user avatar
  • 3
0 votes
1 answer
91 views

Is there a law that regulates charging an online account to which the owner has no access?

Is it legal for an online service to charge an account holder credit card for services that are contingent on the account holder being able to manage their account if the account holder's access has ...
L S's user avatar
  • 3
0 votes
1 answer
54 views

Serving process on a name, account number and sort code [duplicate]

Suppose one would like to exercise statutory rights against a trader who would like not to honour them and thus force the consumer to resort to small claims court. But all they have is a phone number, ...
JosephCorrectEnglishPronouns's user avatar
0 votes
2 answers
305 views

Game Hacking Legality [closed]

Hello I have a question about if game hacking is legal in Florida. What I mean by game hacking is making a software and selling it (not altering the games original code or selling anything with the ...
Oke Bos's user avatar
0 votes
2 answers
243 views

Does it count as false advertisement if a company knowingly lies about third party shipping time?

I live in Washington. I ordered a replacement part for my dishwasher from a company based out of Florida. When I selected the product on their website and entered my zipcode, I was told that it would ...
NegativeFriction's user avatar
0 votes
1 answer
175 views

Am I allowed to use H.264/MP4 video files in a commercial game?

I use Adobe Media Encoder to convert my files to h.264/mp4 files. Am I allowed to use these converted files in a commercial project? webm is another option, but in comparison to mp4 files, they are ...
Phill's user avatar
  • 101
0 votes
1 answer
120 views

Which country's laws should someone abide when using an app or visiting a website?

When you visit a website online or use an app, which country's laws should someone abide by?what will happen if a website is selling something illegal according to their country's laws online but it ...
Zheer's user avatar
  • 387
0 votes
1 answer
416 views

Does selling game hacks based on personal user agreement is legal?

There are so many websites who sell the game hacks and game companies never sue them for that("because they have their own terms and conditions - that's what I think basically"). So if I sell hacks ...
user21477's user avatar
0 votes
1 answer
81 views

Why don't companies supply all of the needed information about their DMCA designated agents?

I wrote "why" for lack of a better short way of saying: I'm assuming these large companies won't take a chance of being sued for this, and furthermore assume that they know the law requires it, so ...
ispiro's user avatar
  • 321
0 votes
1 answer
57 views

What are the rights of the client when buying online and receiving a broken product?

I live in Brazil and I bought an electronic product online and it came broken. I contact the guaranty, but they said that the guaranty is not valid, because the product is broken. The store that sold ...
Hatsumi's user avatar
  • 113
0 votes
2 answers
288 views

What happens if Apple goes bust?

I know this is unlikely... but, many of us now buy our films/books/music through services like Kindle and iTunes. Our purchases stay on the provider's infrastructure until we want them then we can ...
Liath's user avatar
  • 103
0 votes
1 answer
425 views

GDPR: event registration form and email communications

I need to set up a registration form for an event in which the main communication channel between the registered users and the organizers is the e-mail. E-mails could be sent before, during and after ...
etuardu's user avatar
  • 125
0 votes
1 answer
69 views

Classifieds site's responsibility for user content

Say there is a website allowing users to post ads/classifieds. Every ad includes the poster's contacts details (however, there is no guarantee that they are genuine). Now, user U posts an ad ...
Greendrake's user avatar
  • 25.6k