Questions tagged [phonecall]

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32
votes
3answers
11k views

California: “For quality assurance, this phone call is being recorded”

In California, it is illegal to record phone calls without the consent of all parties involved. However, when you call corporate phone number, you often get a message to the effect of "For quality ...
0
votes
1answer
62 views

Can I record phone conversations with my Landlord without notifying them? (UK Law)

I need to start recording phone calls with my Landlord - must I notify them before doing so? If I must notify them - could I include it in a letter that I send them, that I will record all phone ...
1
vote
1answer
63 views

Recording Conversations at Work

We have a problem employee who we found out is recording phone conversations with other employees, including their manager, without knowledge or consent. The employee is in the US state of Georgia, ...
2
votes
0answers
76 views

Website using Phonenumber, frequently getting phone calls from strangers

A website is using the mobile/cellphone number of a relative in their contacts. He's getting phone calls from strangers multiple times a week, sometimes even multiple times a day. He's not to familiar ...
1
vote
0answers
223 views

Offering GDPR privacy policy for voice mail?

Voice mail recordings can be "personal data" according to the GDPR (i.e., if the caller’s telephone number belongs to a natural person, and/or if the message contains personal data), so a privacy ...
1
vote
1answer
125 views

Legality Of Robo Calling Robocallers

I have seen a few videos out there where an individual will find a spam robo caller's number and flood the call center with their own robo call. Preventing the spammer from making any new calls and ...
0
votes
1answer
45 views

Are companies required to send me an acknowledgement of phone call?

There are several companies will only offer customer support over phone. Often times ending with: "We put a note in your file and sorry but the computer doesn't allow me to send you a conformation of ...
4
votes
1answer
337 views

Would Siri making a doctor's appointment breach phone recording laws?

If someone built a virtual assistant like Jarvis from Iron Man it would need to make outgoing phone calls to be effective. For instance, if you wanted it to make a doctor's appointment for you it ...
4
votes
2answers
2k views

Is it ever legal for a company to instruct employees not to call 911?

First question, is it illegal to prevent someone from calling 911 in the event of an emergency? I'm assuming it is. I had an internship in large corporate buildings and have seen some weird things. ...
4
votes
1answer
1k views

What constitutes consent to record a conversation?

I would like to record a conversation with another individual (who otherwise could assume privacy). In this case Maryland requires the consent of both parties to record, as shown in the diagram below. ...
1
vote
1answer
728 views

Can I record a phone call made to the office of my congressman or senator?

Suppose I'm not too pleased with my Congressman's stance on an issue, and that I plan on calling his or her office. Is it legal to record a phone call made to the office of my Congressman (or Senator)...
1
vote
1answer
198 views

In 2-party consent states, do you need permission to record a conversation if the other party already has yours? [duplicate]

If one of the two parties to a conversation in a 2-party consent state has the permission of the other to record the conversation, does the other party need to obtain permission to do the same as well?...
0
votes
1answer
156 views

Taking action against telemarketing calls in the USA

I live in the USA and I assume my phone number can be found online (probably because I didn't pay an extra fee when registering domain names to have my info concealed). Often, I will get a call ...
2
votes
2answers
648 views

Massachusetts wiretapping law when the other party informs of possibly being recorded?

The State of Massachusetts has a wiretapping law that is describe by DMPL.com as follows: Massachusetts's wiretapping law often referred to is a "two-party consent" law. More accurately, ...