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Questions tagged [retail]

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Would a GDPR SAR cover the evidence an online company would be expected to provide to enforce a contractual debt?

It is in the news that HelloFresh is accused of charging people for deliveries they did not request, and said they would "send a third-party debt collector round" in the case of non-payment. ...
User65535's user avatar
  • 6,786
0 votes
1 answer
157 views

What is the legality of signing someone up for a subscription without their permission?

Is it legal for a merchant to subscribe a person to a service, and start charging them periodically, without that person's explicit agreement? For example, suppose Netflix happens to have your credit ...
Consis's user avatar
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-1 votes
1 answer
87 views

Is it legal to sell packaged food products with only American style nutrition facts on the label?

Abdul’s food and wine in London sells boxes of Mike and Ikes that are clearly packaged for sale in the USA. Sometimes such foreign packaged food products are sold in England with product information ...
TylerDurden's user avatar
2 votes
1 answer
118 views

Is this bait-and-switch?

I had an odd experience at a large online retailer (call them AtoZ). I'll happily edit this to include the actual name if that's permitted here. I selected an item that was indicated as sold and ...
Jim Mack's user avatar
  • 300
-4 votes
2 answers
99 views

Could buying goods with the pre-formed intention of exercising one’s contractual right to change one’s mind to return/refund them attract legal stigma

Bob buys some things from a shop that allows purchases from it to be returned within 30 days with the receipt without any reason. Bob buys them with a ready formed intention to return them a few days ...
TylerDurden's user avatar
1 vote
2 answers
223 views

What is the source of the legal stigma to returning items to shops for refunds to different cards than were used to buy them?

A consumer purchased an item from a ship using a bank card as payment. Almost all shops when processing returns will at least make a token gesture or pretence of ensuring that the card which is ...
Frank's user avatar
  • 155
8 votes
2 answers
4k views

If a cashier forgets to charge me for something, do I have to remind them?

Suppose I’m buying 10 items, and I notice that the cashier has accidentally only scanned 9 of them, leading to a total that is too low. Do I have a duty to remind the cashier? I understand that the ...
SegNerd's user avatar
  • 5,153
-2 votes
2 answers
315 views

What makes a price tagged item on a shelf an invitation to treat, rather than an offer of sale?

Contrast the counter intuitive treatment in law of a store displaying stock on its shelves, with the much more common sensical treatment of a poster for an auction. In an auction the stock may be ...
TylerDurden's user avatar
-3 votes
1 answer
425 views

Is it legal in England for unpasteurised dairy products to be sold in retail stores?

I understand that it is not legal to sell unpasteurised dairy products in retail stores in England, at least in the case of raw milk. (It must be purchased directly from farmers.) But then one sees ...
TylerDurden's user avatar
2 votes
2 answers
201 views

Merchandise damaged prior to purchase

Imagine one is browsing items in the aisles of a grocery store and drops one of them accidentally on the floor so it breaks. Must any grocery store would generally write it off and tell a customer not ...
TylerDurden's user avatar
2 votes
1 answer
92 views

Do anti discrimination provisions apply to online as well as brick and mortar retail vendors?

Suppose a shop commits unlawful discrimination by selling products to only one race or only one sex, and a court rules that this constitutes direct unlawful discrimination. Now suppose that a website ...
TylerDurden's user avatar
0 votes
1 answer
115 views

What is the threshold of suspicion for retail loss prevention to subject shoppers to various impositions

Meet Bob. Bob purchased something and elects not to print/collect a receipt from the self checkout till. The security then accosts him suspecting him of not paying for it and he insists that he did, ...
JosephCorrectEnglishPronouns's user avatar
-3 votes
1 answer
160 views

Mistaken refund by corporate chain till computer system

Meet Bob. Bob purchased 10 bottles of champagne from a large grocery chain, triggering an automatically applied "multi buy" discount of 8%. He then brings the receipt back and returns 3 of ...
JosephCorrectEnglishPronouns's user avatar