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Questions tagged [shipping]

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1answer
4k views

Is there a recourse against UPS for not delivering packages on time?

I have a "new" address and ZIP code that appears to confuse UPS and consistently causes them to delay delivery of packages to me. I've tried filing complaints with UPS itself, but to no avail: I ...
5
votes
2answers
209 views

DHL lost packet, Sender does not answer

The Scenario I bought a notebook online from a private person. As he lives to far away, we agreed on he sending it via DHL. I paid the money, he took the packet to the mail office, but the packet got ...
4
votes
2answers
1k views

If a retailer sends you something you didn't order, can you keep it?

This Consumerist article discussing a Wal-Mart shipping mishap involving a customer receiving extra iPods argues that the FTC ruling regarding unsolicited goods means that you can keep good as a ...
3
votes
3answers
595 views

Am I required to return a package that was sent to me in error?

tl;dr: Do I have to return a package that was sent to me that I've already been refunded for? Background: In early October, I pre-ordered the Microsoft Band 2; a fitness monitor. It wasn't scheduled ...