Questions tagged [shipping]

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Do I have to pay customs taxes for a returned article?

I live in France, I ordered an item from the United States and I didn't like it. I returned it and the parcel status is: Inbound Into Customs, Your item is being processed by United States Customs. ...
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What can I do when a postal company lies about a delivery being made?

Imagine I ordered a product online, and it gets shipped from China to Europe. One day, the tracking service offered by the chinese postal company claims that the package was successfully delivered and ...
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Purolator Shipping Insurance "At Shipper's Risk" clause

I shipped personal items from Canada to the US with Purolator. One package arrived significantly damaged (the delivery man also acknowledged and made note of this). I purchased 1200$ worth of ...
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