Questions tagged [terms-of-service]

A set of regulations which users must agree to follow in order to use a service.

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58 views

Privacy policy pop up in China

There is a new New Privacy Policy Requirements For Mobile Apps In China. One of rules is "They must be in a pop-up message, either on your landing or login page." Can a full screen be ...
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88 views

Can a moderation team in a game extend a ban that you have just because they want to

I have been playing a game called VRChat for quite a while now. There is a lot of toxicity and corruption by the staff in this game and I have previous use and bans because of using a modified client (...
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30 views

Ownership of sites and smart contracts

If I am an owner of a site, I can place restrictions on its usage even if the site software is licensed under an open source license such as GPL or AGPL, right? Which law allows me to place such ...
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27 views

Is GPL compatible with my license notice?

Are GPL (v3) and AGPL licenses compatible with the following license notice on my site for a e-book store whose software is licensed under this license: You are legally prohibited (unless the file ...
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1answer
36 views

Refurbishment service by post, can the vendor disclaim responsibility for return shipping?

There is a vendor offering a service to refurbish and paint brake calipers. These items can sometimes have high value, several thousand pounds on the second-hand market. The vendor's terms and ...
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23 views

Is a terms & conditions generator good enough for my website?

I am currently in the process of setting up a website which will include affiliate links to vendors for various products. I've been looking into the privacy policy and terms & conditions that i'...
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44 views

Airline Terms and Conditions changed by email from officer of the company

Months after booking travel, an officer of an international airline sent me an email (XXX Response to COVID-19) stating, "If passengers decide to cancel altogether, the tickets can be voided at no ...
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41 views

Does installing or removing software legally constitute modifying a device?

The terms of service for my bank's mobile banking include this: USER MOBILE BANKING SECURITY RESPONSIBILITIES Ensure the Mobile Device is updated with the latest system software provided by ...
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1answer
121 views

Is it illegal to use a fake name and address when buying from a competitor [USA]

The industry I am in is digital (nothing is mailed). There is a competitor in my industry and I want to compare our products with theirs. However I don't want them to know that their competitor is ...
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17 views

Does a SaaS needs to offer a license grant?

I run a SaaS service (https://pdfshift.io) and I've recently received an email from a potential user that is worried about any IP infringement between them and their client when using our service. ...
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152 views

Forced arbitration with opt-out only by physical mail, can they do this?

I have an account with TruMark Credit Union. Today I received a letter telling me that unless I send them a physical letter opting-out that my right to a jury trial would be lost... can they do this? ...
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14 views

What are the legal implications of selling Apple/Android system GUI for Sketch, Figma and Adobe XD?

I was thinking of doing a commercial GUI for Sketch, Figma and Sketch but I kept wondering what would be the legality of this? Isn't copying for example the iPhone home screen and selling it as ...
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In Canada, is there a requirement of when a Money Services Business (MSB) and their client entity must enter into a service agreement?

I hope the question in the title lends itself to an answer. In case more clarification is required, please do not hesitate to comment below. Some background: In Canada, an MSB is required to verify ...
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44 views

Is it allowed to store the results from Google Translation into my database?

At the moment I am developing a new platform. On this platform users will daily generate content in different languages. I would like to translate this content one single time (with Google Cloud ...
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1answer
25 views

Risky to provide summary of legal document with the document?

I'm planning on including Terms and Conditions, Privacy Policy, etc for users of my website. Following best practices I want to require affirmative "I agree to the terms and conditions" (or similar) ...
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33 views

Accepting poorly translated ToS

I have recently encountered a website - offering free and commercial services - which belongs to a company located in Japan. Although the service is, what I believe, quite popular, the ToS are ...
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96 views

Is it legal to sell cracked gaming accounts?

A coworker recently said they have a small side business in which they were selling cracked gaming accounts. Is this legal? It sounds very illegal, but I haven’t found anything definitive on Reddit ...
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37 views

Offering a free service (SaaS) via website as a personal individual person in Germany for everybody (global)

Want to offer a free service to scan code via my website (Software as a Service - SaaS) . It will be free for now, run as a individual in Germany to be used globally (anybody in the world). Hosted on ...
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44 views

Can anything go into a website's TOS just like a normal contract?

To my understanding a website's terms of service is just like a regular contract. You agree to it by click "I agree" or simply by using the website. So hypothetically could a website scam people by ...
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31 views

Trying to understand the ToS of YouTube when embedding videos in other monetized websites

I'm working on an idea pretty similar to the infinitelooper.com website but am having trouble fully understanding the terms of service of YouTube. Inifinitelooper was created way back in 2010 when ...
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65 views

Must the Privacy Policy be Included In-App, or is a Hyperlink Good Enough?

The title says it: I'm wondering if my company has to have a copy of our app's Privacy Policy included in the actual software package. On the one hand, I could see a copy of the Policy being required,...
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49 views

What is the Google “Company” TOS for, compared to the Google Chrome TOS?

So I see Google's TOS, and Google Chrome's TOS. First off, does the "Google's TOS" actually mean it's for the Google company as a whole, or is this just for the search engine? They mention user ...
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53 views

Is it legal to sell a web scraper? [duplicate]

I’m just wondering if I will get in trouble for selling a website scraper targeted at a specific site? I see lots of online services offering this, some quite well established like ParseHub and they ...
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Will people under 16 in the UK be able to use WhatsApp when we leaves the EU?

In the WhatsApp Terms of Service (and yes, I generally read a service's TOS before signing up) it states that "If you live in a country in the European Region, you must be at least 16 years old to use ...
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97 views

UK - Refunds on digital services

I'm currently working on a business as a sole trader providing scalable servers to clients, they are billed monthly. I'm aware the consumer rights act also affects digital goods, so whats to stop ...
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Is ban evasion illegal?

What is the legality of "Ban Evasions"? This sounds like a dumb question but perhaps enlighten the ignorant. Ban Evasion, "The creation of a new account on a platform or website after being ...
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21 views

GDPR & CCPA compliance involving terms of service violation

If a user writes a comment on a website that gets flagged and removed+archived are we still obligated to delete the user content and/or the association of that comment with the person? According to ...
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23 views

Lawsuit over the breach of Terms and Services against a non-resident

So, there's an automation tool for a well-known US-based online platform. Can that platform sue a non-US-based company (or an individual residing outside of the USA) over a breach of its Terms of ...
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34 views

Can I allow creation of a user profile without their knowledge?

I'm working on an app/website and I want to add functionality, which would allow current users create profiles for their friends and possibly connect these pages with the persons social network ...
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1answer
27 views

How to call the 'agrement' of a user accepting an action or risk?

I am planning a software management solution of storing the user accepted agreements for some of my applications. I have Terms of use and Privacy policies for every app and I want to store them in a ...
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5answers
14k views

Is asking users to waive GDPR compliance a legal way of escaping GDPR data handling requirements?

I have recently come across this part of an app from a well-known US company: Is this a legal way of handling some of the technical obstacles GDPR introduced? Is this a "flexible" interpretation of ...
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145 views

Is selling an online poker assistance software that is prohibited by poker sites legal?

I own a small tech firm and we have been approached by a team of professional online poker players. They want us to build a real time assistance software that helps them play poker. It works by ...
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66 views

Can we write anything in a Terms & Conditions agreement

I'm wondering if anything can be written in Terms & Conditions agreements and, if some rules apply, what are they (preferably in the EU)? There's this famous South Park episode HUMANCENTiPAD ...
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28 views

Is it legal to promote activity on a mobile app with reward based contests?

I am planning to launch a social networking app where, for building an initial community of users, the primary motivation would be a rewarding contest. The contest would involve users earning points 1)...
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2answers
226 views

An (undetermined) fraud in the terms of use

Before asking this question, I should say some words. Because this question seems similar to another question I asked, I worry someone may mark this as a duplicate without understanding - In fact, ...
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3answers
10k views

Mistakenly agreed with a scammer’s term of use

Say, someone was scammed by a false online bitcoin mining service. He invested some money to buy the scammer’s service, the service was said to produce bitcoins online at a very fast speed without any ...
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47 views

Making use of client side website files to figure out API endpoints being used

There is a utility website witch I presumed used a backend API. There is no authentication or anything on the website, it's just for public use. Now, I want to build a mobile app that makes use of the ...
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23 views

Scraping legal disclosure reports to build a database?

I am thinking of scraping business related data from websites like the UK's National Storage Mechanism, where all UK publicly traded security issuers must periodically report various bits of ...
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24 views

Returns policy of physical goods and shipping

In South Africa we have CPA (Consumer Protection Act) which entitles the buyer of a product to return a product at no cost to themselves withing 6 months if the product malfunctions or is defective in ...
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1answer
99 views

Is imposing taxes on WhatsApp use legal or not?

I hope this is the right SE site to ask this question. Recently, in Lebanon, the government decided to impose a daily tax on the first call made using WhatsApp call feature, equal to 0.2$. Now ...
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1answer
109 views

Requested to remove YouTube embeds?

I used the YouTube API to play a series of videos hosted by one particular YouTube channel of national (US) prestige. About a month later, I received a letter from one of their attorneys requesting to ...
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1answer
105 views

Impossible-to-satisfy requirements for opting out of arbitration

I recently started using an online service whose Terms of Use include a mandatory arbitration provision. The terms include the statement You can opt out of the arbitration and class action waiver ...
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39 views

Is it obligatory to store ToS and Privacy Policy consent for a web app?

I've been trying to find if it's obligatory to store in a database the consent given by an user regarding the ToS and Privacy Policy, but at best what I can find is sentences saying "should". So my ...
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1answer
242 views

Wag! Terms of Service

Wag! is an app for dog sitting services. According to their terms, once you get acquainted with a pet care provider through Wag! platform, you cannot obtain for life pet care services from the dog ...
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1answer
31 views

Unsolicited ideas clause in terms of service in the context of corporate email contact links?

Most term of service contracts have a unsolicited ideas clause that contains language like: suggestions or ideas relating to enhancements, new or improved products, technologies etc. If the ...
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1answer
113 views

Consequences of blank check on privacy policy?

Some websites intentionally hide access to privacy policies and terms & conditions they require users to agree to. For example, consider the Hotel De Anza. If you click through the steps of the ...
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1answer
91 views

Is it legal to create user accounts on behalf of users?

Suppose that a customer wants an online or cloud service provider to port all their users from their old system to the provider's new system. Most of them won't know this is happening. It seems like ...
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1answer
59 views

Writing/using selfmade API for DeepL

I just learned that scrapping the web is not always as legal as I thought it is. Apperantly a website can prohibit in its Terms Of Service the use of webscrappers for their website. The translator ...
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4answers
77 views

Which countries' law should be considered for Privacy Policy and Terms of Use in a localized website

Should a multi-language website have different privacy policy and terms of use content for the languages it implements? Or is it just perfectly legal to have a mot-a-mot translation of the base ...
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3answers
181 views

What can a user do if a service does not enforce their TOS?

With many websites requiring a agreement to a TOS, this usually means that a user is restricted from doing certain things on the site or application, but does the user gain anything out of these ...

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