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Meta (formerly Facebook) wrongly suspends a Canadian Consumer's account. What are Canadians' causes of action?

Fact Pattern for "Consumer" who lives in Canada, and is Canadian citizen.

Consumer resides in Canada, and is Canadian citizen. I forgo specifying the province, because this fact pattern has happened to Canadians in every province. But Consumer is not American citizen, and has no connection to California. Premise that Consumer has done nothing wrong. Consumer has not paid any money to Meta, but presume that Consumer has a contract with Meta.⓵

Meta suspended Consumer's Facebook or Instagram user for no reason at all, or for a wrong reason. Consumer emailed Meta Inc. multiple times, and sent multiple letters by registered mail. Consumer can prove registered letter's delivery to, and receipt by, Meta Inc. But Meta never responds to Consumer.

Questions

  1. What pre-lawsuit actions can Consumer take? Rule out complaining to the Attorney General of California can fail.

  2. What jurisdiction or court must Consumer file her Claim against Meta Inc.? Can she sue in her Canadian province or territory?

  3. What are Consumer's causes of action?

⓵ Postulate that Canadian Consumer has a contract with Meta Inc.

Clifton Gilley has J.D. from Seattle University School of Law, cum laude. On Quora, Gilley wrote

Consideration is merely "something of value"; it need not be money, though many think that is so. Facebook is offering you usage of their service, which they consider "something of value" in exchange for your agreement to the terms of service. The user agrees to grant Facebook license to use their content in certain ways, and that license is also "something of value." That is technically sufficient to create a binding contract.

Facebook collects and uses a massive amount of user-generated data on a daily basis to sell advertising and for other purposes; there is certainly valuable consideration being given by the user here.

Jennifer Ellis has JD from Widener University School of Law in Delaware. On Quora, Ellis wrote

There is mutual consideration. Facebook allows people to use its site. That is the thing of value that the user is getting. Facebook benefits from people using its site. That is the value Facebook is getting.

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