62
votes
After buying from a brick & mortar shop they've contacted me to say buying things from them is consent to arbitration. Is this legal?
They cannot force a contract on you after the fact.
You should leave these numbskulls alone, they are clearly up to something that makes them likely to be sued.
I am adding the following: it's not ...
- 5,274
50
votes
Accepted
Is it legal for a business to refuse service to a former customer in retribution for them leaving negative online reviews of the business?
A business owner can normally refuse service for any reason unless anti-discrimination law, or some other specific law, applies. "Critic of the business" is not a protected class. Whether a ...
- 113k
48
votes
Motorcycle price dropped less than a year after purchase. Can I get a refund?
You paid a higher amount so you got to drive the latest model for a year.
I can buy a lower amount right now, but I only get to drive last year's model. Or I can pay a higher amount to drive the ...
- 32.9k
43
votes
Accepted
After buying from a brick & mortar shop they've contacted me to say buying things from them is consent to arbitration. Is this legal?
Technically speaking, it's not illegal: spontaneously making a false statement to someone does not fall under any of Ohio's laws regarding fraud or the like.
It also doesn't have any legal effect. ...
- 6,081
42
votes
Is it legal for an oil company to charge customers a different price per gallon for the same oil?
In general, a seller may make different and inconsistent sales terms with different customers on whatever basis the seller chooses. In some jurisdictions, for some kinds of transactions, specific laws ...
- 113k
29
votes
Accepted
"Lifetime Warranty" terms and conditions changed after purchase
It's not legal
The terms that you agree when you enter a contract can only be changed if:
the contract provides for variation of its terms and then, only in accordance with that procedure. This may ...
- 198k
29
votes
Would it be ok to supply an item that deliberately stops working after the guarantee expires?
germany
If your machine actively destroys itself after the warranty is up, you commit the crime of damage to someone else's property under StGB § 303. You might also be liable for fraud, as this ...
- 33.8k
28
votes
Is it legal to collect payment for event entertainment services up front in case they cancel?
That's normal contracting
Alice is offering to appear in her role as (American Mc Gee's) Alice to people. She wants to get paid, so she has a standard 3-clause contract:
Client pays fee upfront, ...
- 33.8k
25
votes
Is it legal for an oil company to charge customers a different price per gallon for the same oil?
This answer is based on U.S. law.
Unless the oil company is a regulated utility, the answer is yes, it can charge different prices to different people for any reason that doesn't violate a ...
- 195k
21
votes
Can a service provider force a price increase?
When I signed up over 5 years ago, I signed a contract agreeing to a
specific service at a specific price and I was locked-in for 24
months, lest I be charged a penalty for early breach of ...
- 25.8k
21
votes
Is it legal for a store to accept payment by debit card but not be able to refund to it, even in event of staff's mistake?
Based on how the debit clearinghouses work, it's fantastically unlikely that the retailer is unable to reverse/refund a transaction. That is how the banks want you to do it!!!!
The reason is simple: ...
20
votes
Accepted
Statutory right to return shoes bought online that don't fit
Since you bought these online the Consumer Contract Regulations are going to be in effect here (if the price of the goods was over £42 anyway), (legislation)
Where your cutting the tags off and ...
- 4,328
20
votes
Accepted
Would it be ok to supply an item that deliberately stops working after the guarantee expires?
australia
Deliberately rendering the TV non-operational through software would appear to be malicious damage.
Under the Australian Consumer Law, one of the statutory guarantees is that a product must ...
- 198k
17
votes
Accepted
Can I compel a retailer to provide order details (serial number)?
The retailer
You can try making a subject access request under Articles 15(1) and 15(3) of the UK GDPR. Provide as much information as you can (your name, date of purchase, store you purchased it from,...
- 6,325
17
votes
Is Price Discrimination in the Software Industry legal in the US? (Sneakers resale software case)
The US federal Robinson-Patman Act applies only to a sale of tangible goods to different retailers at different prices in interstate commerce. See "Robinson-Patman Act" at investopedia.
...
- 113k
16
votes
Accepted
Is there such thing as reasonable expectation for delivery time?
Yes there is
If no estimate is provided, the reasonable time is 30 days. Findlaw's page on Shipping Goods and the 30-Day Rule says:
If the business is unable to ship within the promised time or ...
- 113k
16
votes
Can "Right to Repair" laws (or other laws) require a company to open source their proprietary firmware?
The Right to Repair generally talks about hardware, not firmware or software, and only to the point of restoring "original" functionality. For example, RTR would make it prohibited to have ...
- 1,407
16
votes
Do EU or UK consumers enjoy consumer rights protections from traders that serve them from abroad?
In theory, what Dale says. However, in practice:
Nope, and that's why the trader is in Timbuktu.
And I apologize profusely to the Malian people, I have every reason to think it is a fine country in ...
14
votes
What is a misrepresentation made after a contract is signed?
There is no misrepresentation by the bank as you describe it, there is negligence by the account holder to comply with the terms of the account. The bank made no representation at all regarding a ...
- 210k
13
votes
Accepted
Is Price Discrimination in the Software Industry legal in the US? (Sneakers resale software case)
There are a couple of unusual things going on here.
Users buy and sell licenses at way-below-retail prices.
This is very odd in the software world. Software licenses are almost never assignable and ...
- 1,314
12
votes
Accepted
Dispute unpaid debt of a deceased family member
Dead people have to pay their debts just like everybody else
It is one of the primary roles of the executor to make sure this happens.
Dead people can dispute a debt just like everybody else
Just ...
- 198k
12
votes
Is Price Discrimination in the Software Industry legal in the US? (Sneakers resale software case)
Jurisdiction: england-and-wales
If you are purchasing as a consumer (which is implied from your tag) then this could amount to bait advertising under the Consumer Protection from Unfair Trading ...
- 6,325
12
votes
If this has nothing to do with GDPR, is this acceptable legally?
Simply put, there isn't enough information here to definitively say whether there's a GDPR violation here – taking the customer's personal info could have all sorts of GDPR-compliant purposes here, ...
- 4,328
11
votes
Motorcycle price dropped less than a year after purchase. Can I get a refund?
No sane nation would try to control prices like that. You paid more but you have held the product since that time. It is generally accepted that goods released with a brand year decline in value as ...
- 5,274
11
votes
Motorcycle price dropped less than a year after purchase. Can I get a refund?
I purchased a motorcycle in 2018. It was a new model. Towards the end of the year Honda launched yet a new version and to get rid of the 2018 stock dropped the price of of about 15% (£1000 from the ...
- 4,328
11
votes
Motorcycle price dropped less than a year after purchase. Can I get a refund?
It's not your bike. This is actually a good thing for you.
If you've got a PCP deal, the finance company owns the bike and you are renting it from them for the duration of the contract. At the end of ...
- 111
11
votes
Enforcing purchase of item "mistakenly listed at too low price"
Probably not
Once you and the store have entered into a contract the price in that contract is determinative. However, most online stores' terms are very clear there is no contract when you place your ...
- 198k
10
votes
Is it legal for an oil company to charge customers a different price per gallon for the same oil?
Note that this is a US-centric answer, and even within the US, the level of regulation of utilities (generally electric, gas, water; and generally excluding things like oil delivery) varies ...
10
votes
Can "Right to Repair" laws (or other laws) require a company to open source their proprietary firmware?
No
The right to repair proposals are not for a right to fix design choices or design defects.
- 12.1k
Only top scored, non community-wiki answers of a minimum length are eligible