New answers tagged consumer-protection
2
From a legal POV, we can mostly remove the fact that you re-orderd the item from someone else and now don't know whether the expected shipment is in fulfillment of contract 1 or contract 2. Assume that there was only one order, the seller or manufacturer (it could be either) believed they were out of stock, then cancelled the order and issued a refund (...
1
In general, a business can charge what they like for their goods and services
If you don't like the price - don't buy.
Once you have bought, your electrician should charge you the price that you agreed in the contract. If the work has varied from what was contracted, they should charge you for variations in accordance with the procedure in the contract.
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-1
I am assuming that your question was that what you should do now!
You need to send a legal notice to the dealer to provide you with a photocopy or scanned copy of your signed agreement. It is an act of tort not to give you a copy, as discussed earlier with you. After you get the contract, check with a lawyer or by yourself if you've been duped.
2
Yes, but ...
For the situation you describe, no.
First, Bob is not eligible for a refund - NZ Consumer Protection law entitles Bob to a refund in certain circumstances if the product is faulty - the product isn't faulty, just currently unavailable.
If Bob can prove that the misrepresentation that the product was in stock induced him to enter the contract ...
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