New answers tagged

0

Take the voucher What law applies? Assuming you booked directly with the hotel then Spanish law applies to this contract. The hotel does not "do business" in the UK so you have no protection from UK consumer law. If you booked through a traditional travel agent (including an online one) then your contract is with the agent and you should be sorting this ...


0

For the booking that cost more than £100, you can contact your credit card provider and require them to honour their obligations under Section 75 of the Consumer Credit Act. The fact that the booking is non-refundable does not matter here, as it is the service provider that is failing to provide the service. For the booking that is less than £100 you are ...


1

If there is no Ombudsman laid down by government regulation, and the company is not a voluntary member of an arbitration scheme, then your remedy for a complaint would be through the courts.


1

I do not have any specific knowledge of British law, but as a European industrialized country they are likely to be in line with general principles elsewhere. As a general rule, consumer protection laws try to mitigate an information deficit on the side of the consumer which is rooted in the better access to information and knowledge of the law on the side ...


10

It's not your bike. This is actually a good thing for you. If you've got a PCP deal, the finance company owns the bike and you are renting it from them for the duration of the contract. At the end of the contract, you have already agreed the price that it will be available for you to buy (£3500 if I read correctly). It's actually the finance company that is ...


10

I purchased a motorcycle in 2018. It was a new model. Towards the end of the year Honda launched yet a new version and to get rid of the 2018 stock dropped the price of of about 15% (£1000 from the original price). I bought the bike on a PCP finance and because of the price drop the bike is now worth less than the remaining amount. Can I ask for compensation?...


11

No sane nation would try to control prices like that. You paid more but you have held the product since that time. It is generally accepted that goods released with a brand year decline in value as they age. Soe products have definite life spans and may not be able to be sold at any price after some point (would you like a set of 1995 Encyclopedias?) ...


49

You paid a higher amount so you got to drive the latest model for a year. I can buy a lower amount right now, but I only get to drive last year's model. Or I can pay a higher amount to drive the latest model again. That's life. I have a Wii. I didn't buy it when people queued up for it, but when the shop was selling them off for half the price. That's ...


Top 50 recent answers are included