New answers tagged consumer-protection
6
votes
Would it be ok to supply an item that deliberately stops working after the guarantee expires?
In the UK for consumer products you can normally claim for a fault that was present or developing at the time of sale for up to six years after purchase (five in Scotland). However, after six months ...
- 161
1
vote
Are plane tickets purchased online subject to “cooling off period” / buyer’s remorse right of withdrawal
united-states
In general, there is no cooling-off period for purely online or phone sales in the United States. However, by DOT rule, airlines must offer a 24 hour option. This is codified at 14 CFR § ...
- 2,331
3
votes
Are plane tickets purchased online subject to “cooling off period” / buyer’s remorse right of withdrawal
united-kingdom
No - passenger transport services are exempt, therefore the company's cancellation conditions apply.
The relevant law is Part 3 of The Consumer Contracts (Information, Cancellation and ...
- 14.7k
5
votes
I had work done on my dentures, but they did not tell me the work was not coved by my insurance
You are responsible for the charges. Dentists, doctors, etc. will file the charges with your insurance for you, but the insurance company decides what they will pay. The dentist would have no idea ...
- 288
2
votes
Are plane tickets purchased online subject to “cooling off period” / buyer’s remorse right of withdrawal
australia
There is no cooling off period for most contracts including online sales
Cooling-off periods only apply to a limited number of transactions including:
telemarketing and door-to-door sales (...
- 197k
20
votes
Accepted
Would it be ok to supply an item that deliberately stops working after the guarantee expires?
australia
Deliberately rendering the TV non-operational through software would appear to be malicious damage.
Under the Australian Consumer Law, one of the statutory guarantees is that a product must ...
- 197k
29
votes
Would it be ok to supply an item that deliberately stops working after the guarantee expires?
germany
If your machine actively destroys itself after the warranty is up, you commit the crime of damage to someone else's property under StGB § 303. You might also be liable for fraud, as this ...
- 33.4k
7
votes
Conflicting information in different points - is it false advertising if one is wrong?
Adam receives the battery the next week and finds that it is 10ah when he had wanted to buy a 10ah battery.
Reliance on the erroneous information is a necessary element to a misrepresentation claim. ...
- 43k
4
votes
What is “making it right”?
united-states
16 CFR 239.3, dictates that a seller advertising a satisfaction guarantee must, at minimum, fully refund the purchase price at the purchaser's request. There may be limitations, such as ...
- 2,331
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