There's something I have trouble understanding.
My app is considered a service provider and registered with copyright.gov
Some time ago someone found some copyrighted work and filed a DMCA notice to google to remove my app.
I tried explaining in the counter notice that I'm a service provider, and that I publicly displayed the address and the template DMCA notice that should be sent to us.
Google's response has been so far nothing, just that the request is denied. I'm a bit lost as to what I did wrong and what I should have done.
The app had 500K+ downloads with a very high rating and it's all lost now.