I just came across a
.co.uk online store delivering goods all over the world. Even though I specify both billing and shipping address outside the EU (New Zealand), the site keeps applying 20% tax.
My current plan is to contact the store and see if they would stop applying tax before I place order, but I was wondering:
- Is it illegal for EU online stores to charge VAT for sales to customers outside the EU? If so, is there a regulator that an effective complaint could be filed with?
- If I go ahead placing order and get charged VAT, would there be a way to get it back, and how?