Legal consequences of not tipping in the US

Question

In the US, there is an expectation of almost always tipping certain service providers like waiters and bartenders. Generally, it is expected that customers tip 15% for ordinary service, 20% or more for great service (or when in a large group), and even poor service is supposed to merit 10%. Tipping nothing is considered appropriate only for extremely bad behavior from the service provider.

Whenever the topic comes up, many people are enraged at the suggestion of not tipping. It's not unheard of for service providers to harass the customer or even throw them out for refusing to tip, and it is easy to find people claiming that they go further and sabotage the customer by spitting in their food, deliberately serving them very poorly, trashing their car, etc.

My question is 2 part:

• Is there any legal obligation whatsoever for the customer to tip? I know some businesses have a mandatory minimum tip or service charge which is clearly shown in writing, I am excluding these from my question.
• Is it legal for the employee to retaliate against a bad tipper? Even if the customer tipped nothing, they still paid the price of the service, part of which covers the employee's paycheck as well. What minimum level of service is a customer reasonably entitled to expect, legally speaking, even if they do not tip?

Answer 1

You are perfectly within your rights not to tip. Unless you start your dining experience with "I'm not going to be tipping you tonight, just to let you know." you will get the same service as anyone else.

Most businesses are within their rights to ask you to leave for any reason except those explicitly prohibited by law. So conceivably if you started off with the preceding sentence, the manager could ask you to leave.

Not tipping wait staff at most restaurants is still an awful thing to do. No customers like tipping.

Unfortunately, tipped staff can and usually are paid well below the conventional minimum wage. That they can be, is codified into law and would take a substantial amount of effort to change. Business owners are able to push the cost of paying their employees a livable wage onto their customers, and we are forced to accept it.

It's a hideously flawed system that is ever so slowly changing, but it doesn't change the fact that if everyone decided not to tip, the wait staff in 95% of restaurants wouldn't be able to survive on their 'wages'.

So you are within your rights not to tip, you probably won't suffer anything negative unless you are aggressively up front about the fact that you aren't going to tip, and you will be punishing the person with the least power in the equation for the fact that you don't like how the system works over here.

Tipping a bartender is different and usually less necessary, and more likely to be drink is four bucks and a bit, here's a fiver keep the change. Tipping less or more than that may change the speed at which you get refills or attention.

Answer 2

Is there any legal obligation whatsoever for the customer to tip? I know some businesses have a mandatory minimum tip or service charge which is clearly shown in writing, I am excluding these from my question.

No. There is no such legal obligation.

Is it legal for the employee to retaliate against a bad tipper?

It depends on the method for retaliation. For instance, some conduct might be disorderly or violent enough to be sanctioned by the penal code, or it might subject the customer to a risk of communicable diseases/infections, or reasonably cause the customer to feel frightened/harassed, etc.

Answer 3

Part One: Tipping is not required by law but there is a social stigma about not tipping, to the point that tipping anything below 20% will make most Americans blush, even if the service is exceptionally crummy. Tipping in the U.S. is a reward system that allows the customer to reward exceptional service and punish abysmal service. It is not unheard of for customers who will tip 0% to leave a note detailing reasons why they found the service so bad that they left no reward. On the flip side, it's not unheard of for over 20% tips to come in. Famously Far Right Talking Head Rush Limbaugh is rumored to leave tips of at least 100% for his meals and several other nice celebrities are known to have a larger tip than necessary.

Most minimum wage laws do allow employers who have employees receiving tips to pay well under minimum wage, but these can same employees can make in excess of minimum wage depending on the night, the type of restaurant, and even the section of tables they are working.

Part 2:

Depends on the retaliation. Staff may sit bad tippers with consistently poor staff, but this is anecdotal. Teenagers are typically the worst across the board tippers so they tend to receive slower service as are some foreigners where tipping is not practiced as regularly (in Japan, for example, tipping is considered extremely rude, as it implies that the individual receiving the tip will soon be out of a job for their poor work, and will need the cash to help out during this time). As mentioned else where, endangering the health of a customer such as spitting in the food of a consistently poor tipper is illegal. Either way, retaliation is not the best course of action because the key to a better tip is better service.

As a final rule, since it is not discussed, counter service that put out a tip jar has a lower expectation to receive a tip for service and there is little stigma against not tipping at these places than there is for not tipping at a dining service.

Answer 4

Is there any legal obligation whatsoever for the customer to tip?

• A tip is a gratuity, not an obligation. A mandatory tip a surcharge. Given that, certainly tip is not an obligation.

Is it against a bad tipper?

• IMHO restaurants, although receive public and generate revenues from sales, restaurants are not public places but private. Therefore a restaurant can ban you for any reason, including non tipping people.

Any side effect against waitresses when customers don't tip?

• certainly yes. Waitresses are expected to get tips and share these tips among co-workers aliviating the burden to pay salaries from the restaurant owner. The owner therefore may retaliate against that employee that does not generate tips or even let go (or make go) the employee.

Answer 5

There is no legal obligation to tip.

But the restaurant owner or manager can certainly ban you if they want for not tipping. In restaurants where there is a “server” you are getting a service beyond just being cooked a meal. Of course they have a right to expect you to pay for that service.

Answer 6

First, you got one thing wrong. The employees wage is not what the employer pays. The employees wage is what the employer pays, PLUS the tips that customers pay. By not tipping, even if legal, you are stiffing the employee. The employee then is perfectly entitled to think that you are a tightarse, and to hate you, and to make your life bad in any possible legal way. If you announce ahead of time that you are not tipping, then the employee is perfectly entitled to refuse you service.

If the system was different with no tipping, the salary paid would be a lot higher, and the cost of eating in a restaurant would be a lot higher. So you are just trying to exploit the system, and everyone else will feel that you behave in a disgusting way.