Can a competitor place fraudulent orders on an e-commerce site in attempt to cause damages to the business?
1 Answer
Of course they can place fraudulent orders, it's just a very bad idea.
They are a business, not a consumer. Any order would be legally binding. In other words, they can place as many orders as they like, but they have to pay on delivery. If they refuse to accept the ordered goods, they will be liable for damages.
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Isn't it illegal for a competitor to place multiple orders just for the sake of espionage and tying up customer service, later canceling the orders or returning them? Commented Mar 9, 2016 at 19:02
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1They are a business. An order for a business is legally binding. They can't just cancel it; they are not consumers protected by consumer protection laws. The e-commerce site delivers, sends a bill, and the bill must be paid. Commented Mar 18, 2016 at 0:41
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@gnasher729 well if the site has a return policy maybe not. Plus a large firm could sink a small one in legal fees.– ViktorCommented Apr 8, 2016 at 19:37
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@Viktor: There are laws against that. The specific method that you use to interfere with a competitor's business doesn't matter. Commented Apr 10, 2016 at 13:30
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@gnasher729 sure there are laws. But in the end the case is whether or not there is sufficient evidence to establish wrongdoing.– ViktorCommented Apr 10, 2016 at 13:31