Location: Alabama, USA.
I have recently completed all coursework required for my degree, including a cluster in (name changed) Basketweaving. A cluster consists of 6 specified courses (it is essentially the same thing as a minor, however, due to legal/administrative reasons at the university, they cannot legally call it a minor). One of these courses (call it UB200, intro to underwater basketweaving, course name changed for privacy), I received a C in, which is a passing grade and a satisfaction as a prerequisite.
As this was the only C I received for my cluster, I found a form on the university website called a "Course Forgiveness form". This form states the following relevant points. There are others I can provide if requested, but I do not see their relevance to this post.
Students may forgive any three courses. provided that they are not required for their major (emphasis mine).
Any forgiven courses and the assigned grades remain on the transcript, but the grades are not calculated into the students cumulative grade point average.
Forgiveness is retroactive but must be done before graduation.
Forgiveness cannot be unforgiven.
The same relevant points were verbatim on the course forgiveness form that I signed and gave to the registrar. No additional points were added or stated in this form.
In short, this form allows for a student to have 3 grades removed from their GPA calculation, but the course remains on their transcript. I took advantage of this to have the grade for UB200 removed from my GPA calculation.
When it came time for my degree audit, I was informed that UB200 could not be used for ANY credit whatsoever. I appealed the decision, on the basis that the wording explicitly states that course forgiveness cannot be used for courses required for a major. It says nothing concerning a cluster or minor. I asked if an exception could be made to the policy due to the unclear wording, and I be allowed to "take back" the form and have the C reinstated on my transcript, and receive credit for the cluster. This too was denied.
My appeals have been escalated to the provost, and all appeals have been met with the same response: (paraphrased)
Your request to undo the course forgiveness has been denied.
When I talked to the provost concerning this, they explained that "they can't list EVERYTHING that the form applies or doesn't apply to, so I should have known what it meant."
I have asked each level to provide me a reference to any wording that explicitly states what they claim. They refuse to acknowledge the vague wording of the form, or provide a reference to an explanation of why the form also applies to my cluster. I have escalated this to the highest level at the university, and have been met with the same responses.
Due to their response of "we can't list everything that this applies to", I present Exhibit A: the pass/fail policy. This policy states the following:
A student is limited to 12 semester hours of credit on a P-F basis over the course of the degree. Courses listed on the Program of Study (major, minor, cognate, track, cluster, specialization, option and concentration) may not be taken P-F.
This policy explicitly spells out all types of awards/degrees. The inconsistency between this policy and the course forgiveness policy would seem to imply that the course forgiveness for credit policy explicitly applies to a major only.
I feel as though I am wronged. What type of lawyer (if any) would best be suited to help me pursue action against the university in order to receive credit for this? Is "you know what we mean" a valid argument from the university?