I moved out of my rental home and the landlord has not returned my security deposit. It would appear that the landlord is trying to avoid me and have her friend (who is apparently a lawyer) do all the talking. The friend said she could email-transfer my damage deposit back to me, to which I replied I would prefer to speak directly with the landlord (which is true because the landlord owes me prorated rent). Anyway, the landlord has ignored all my communications after her friends started emailing me. Just to be clear, the friend's name never appears on the lease or any agreement I signed.
Is it possible that the landlord has somehow delegated her responsibilities as the landlord to another person? If someone is "legally representing" someone else, must they tell me?