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I received a faulty sports product which broke during first use. The breakage was caused by incorrect fasteners being supplied with the product. The incident in question caused significant damage to another piece of equipment, in addition to a small injury (broken toe).

Is it reasonable for me to claim repair costs from the retailer/manufacturer of product that caused the issue?

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  • You really got some bad luck. That's your second problem with incorrect fasteners being supplied with a product.
    – gnasher729
    Commented Aug 1, 2019 at 19:13
  • @gnasher729 as luck would have it, this morning I found the very expensive bit that missing. It did involve splashing around in the ocean at 5am this morning :D
    – Gusdor
    Commented Aug 2, 2019 at 10:55

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