I recently moved to a new flat in the London area in UK. During the viewing I was told everything would be ready by the time I move in. When I moved in I had the following issues:
- The flat was unregistered with the Council (up until a couple of days ago), so I couldn't move any accounts to my new address and I couldn't apply for anything that required address (including Internet).
- The Internet/TV cabling wasn't ready (still isn't).
- There was an issue with the control panel of the heating and the handyman changed the settings 2 days after I had moved to the flat to make it work.
- I wasn't given access to the electricity meters, even though I requested it on the first day and later on. I was told where I would find the electricity meters 2 weeks after I moved in, only to find hot a huge heating consumption (as a result of what the handyman had changed - that I have now reverted back).
- I can't get access to the electricity meters because they are installed inside a fast food business that is renting from the same landlord as well. So the 3 times I managed to get access was only during their working hours and after many complaints towards me.
- The doorbell isn't installed, so I am missing on all of my deliveries.
- Due to no Internet I am forced to go back to the office every day (even during this covid era). I can't use my personal data for anything other than work (at a scale I used to) since I am saving for a rainy day (that I won't be able to go to the office). My new job would be completely wfh. So this is ruining me.
The landlord doesn't seem to care at all about the issues and is replying with future plans to fix these.
Is there anything I can do legally?
Thank you!
